Blank page when trying to add a new Thing

If you get a blank page when trying to add a new Thing, please try the following:


  • Make sure Chrome is installed and your default browser
  • Android specific: Make sure the Android Webview is updated and enabled:
  • It is likely something is blocking javascript. 
    • Please try to disable privacy mode in your browser
    • Disable ad blockers
    • Try on both wifi and cellular
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